Overview

Technical knowledge isn’t everything. Our soft skills training is designed to improve personal and interpersonal skills, as well as business and office dynamics. This often unlocks the true potential of your employees, while maximising their future value.

Why Bytes People Solutions?

  • 20 years’ success in guiding and implementing soft skills
  • Tailored solutions to your business requirements, ranging in depth and duration
  • Most courses are aligned with the NQF
  • International course content
  • Highly-qualified instructors
  • Training delivered at your premises or at one of the Bytes People Solutions training centres
  • Also offer Power-Hour Sessions for between 10 and 50 employees on your premises
  • Modular Learnership Programmes with NQF rating (Generic Management, Contact Centre, Business Administration, Business Analysis, and more)

Key areas of focus:

  • Business Skills: Designed to help employees perform professionally within an organisation
  • Specialised Business Skills: Professional and detailed training to develop specific business expertise in the fields of Business Process Management, Project Management, Business Finance, and ITIL
  • Interpersonal Skills: Skills programmes that develop employees to work well within a team, and their ability to communicate effectively with colleagues and customers
  • Intrapersonal Skills: Courses are designed to develop emotional intelligence, thereby enhancing the ability to know, understand and manage their own emotions
  • Supervisory and Leadership Skills: Programmes aimed at creating effective supervisors and leaders in order to improve employee motivation, increase organisational performance, and communicate expectations
  • Customer Care: Providing front-line staff with the knowledge, skills and competencies to effectively improve customer service and customer satisfaction
  • Business Fundamentals: Aimed at developing employees, with limited business exposure, on how to function in an office environment