| Specialised Business Skills |
| Business Process Analysis: Foundation |
| Business Writing |
| Effective Presentations |
| Finance for Non-Financial Managers |
| HR for Non-HR Managers |
| Making the Transition from Technical Specialist to Manager |
| IT for Non-IT Managers |
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Project Management for IT Projects (CompTIA Project+)
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| Project Management: Principles and Practices |
| Project Risk Management |
| Train the Trainer (ComTIA CTT+)
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| General Business Skills |
| Coaching Skills for Leaders
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| Competency Based Recruitment
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| HR101
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| Leadership Skills for Women
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| Learning to Lead
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| Mentoring
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| Performance Management
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| The New Supervisor
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| Time Management |
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| Interpersonal Skills |
| Advanced Interpersonal Communications |
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| Call Centre Success |
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| Calming Upset Customers |
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| Change Management |
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| Conflict Management |
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| Diversity |
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| E-mail Communication / Etiquette |
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| Negotiating |
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| Team Building |
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| Team Participation |
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| Telephone Impact and Customer Service |
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| Intrapersonel Skills |
| Achieving Life Balance |
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| Developing Positive Assertiveness |
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| Leading Honorably |
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| Personal Transformation |
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| Stress Management |
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| Intervention |
Duration |
SAQA Number |
NQF Level |
No of Credits |
Business Etiquette |
2 days |
0160/05 |
2 |
5 |
Business Communication |
2 days |
1657/04 |
5 |
10 |
Business Management |
5 days |
0160/05 |
4 |
10 |
Customer Service |
2 days |
0160/05 |
5 |
6 |
Leadership |
2 days |
0160/05 |
4 |
12 |
Project Management |
5 days |
0160/05 |
4 |
5 to 8 |
Sales |
2 days |
0160/05 |
4 |
4 |
Technology Specialist |
5 days |
0160/05 |
4 |
6 |
Tourism |
5 days |
1357/04 |
4 |
4 |
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