Training and learning during times of disruption require creative and flexible thinking about how to support students in achieving essential core course learning objectives. In a structured remote learning environment, it is important to focus on what tasks you’re trying to accomplish.
When looking at the future of training delivery, COVID-19 has had a severe impact on current distribution and will have a severe impact on future delivery. Altron Bytes People Solutions’ (Altron BPS) structured remote learning is an innovative live remote learning solution that is rich in structure, experience, engagement, and that exceeds customer and participant learning expectations with business improvement rationale in mind.
“Traditionally, our delivery of Microsoft Office (Word, PowerPoint, Excel) training has been mostly focused around delegates attending in-classroom sessions. The level 1, 2 and 3-course material then covered specific topics, and a student had to attend the full one or two-day courses – we are instead offering live remote learning solutions,” says Pieter Nel, Executive of Digital Adoption Learning Solutions.
“The difference between what we were offering and some of our competitors lies in the virtual capability. We have been delivering Virtual Instructor-led Training (VIlT) for the past nine years. This implies that a person can sit at home or in their office and log onto a live classroom session.”
However, Nel explains that this method of delivery works well for technical training, but to a lesser degree for MS Office and Softskills training courses. Given the changing face of training, it was important to go-to-market with a solution that is structured, engaging and that facilitates performance improvement and value creation for our customers and participants using best practices in line with digital adoption and the whole work from home scenario.
“Our long-term success depends on leading with a vision. Therefore, the overall remote learning experience being consists of four core elements; learning journey design, consistency in course facilitation, use of a highly engaging learning platform and a quality video conferencing experience.”
Nel shares that only 20% of participants in traditional learning are confident in the use of their new skills when it comes to online learning. Also, given the current COVID-19 restrictions on humans, there has been a greater need for human engagement and belonging and this is particularly limited during virtual training. Therefore, the experience (for customers) may be lacklustre further driving drop-offs and poor results.
What’s in it for the customer?
“An attendee will be able to book online from the convenience of their office or home. Our solution will consist of a series of 45-minute sessions. The first session will largely focus on what one can do with particular MS office tools and the impact of that tool. This will be a free session and will play the role of introducing attendees to the concept. This will then be followed up by several sessions introducing various components. All sessions will be short and to the point – 45 minutes in duration – and will address specific topics as part of a more prominent issue,” explains Nel.
“Our model is unique – it is not merely a conversion from in-classroom to online learning, with in-classroom thinking. Our Structured Remote Learning model is a fit-for-purpose and value-generating model.”
He highlighted the following:
- Customer requirements for traditional instructor-led training are diminishing, but the rapid transition to online learning will soon leave many customers bored and unimpressed.
- For customers, we combine the (accelerated new) need for remote learning, with Structured Remote Learning, in a time-efficient learning solution that achieves performance improvement, coupled with reporting capabilities.
- For the participant, we offer a vastly improved learning option, compared to asymmetrical online learning, delivering a time-efficient remote learning experience that facilitates sustained skills development, exercises, activities, interaction with other participants, and facilitator engagement, in a convenient virtual class environment.
“Transitioning to structured remote learning can keep students and/or employees on track with their training. Many of the requirements in a traditional classroom environment will be in play for remote learning environments and the efficiency of transitioning is dependent on preparedness, technology tools and overall student support infrastructure which our model fully caters for.,” Nel adds.